how we work with you

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Relationships.

At Voci, we’re interested in more than just selling products. We’re interested in building meaningful relationships with our clients and partners and enabling them to make data-driven decisions that improve their businesses. Voci works with you to find the exact solution for your business. Our flexible business model and open-system approach allow us to deploy our solutions to accommodate any type of integration. We strive to provide right-sized deals that fit with your business size and budget so that you get what you want, the way you want it.

The Solution You Want

We understand that choosing a new transcription and analytics vendor is a big commitment, and our sales team is dedicated to helping you find the solution that best meets your needs. In addition to getting a product demonstration, all of our customers have the opportunity to test-drive our V-Spark Voice Analytics system on a trial basis and evaluate our accuracy for themselves. For customers wanting to thoroughly vet our products in a real-life environment, paid Proof of Concept (POC) options are also available so you can be sure that you know what you’re getting.

The Implementation You Need

Our solutions scale to any business size, deploy in the cloud or on premises, and in batch or real-time. With so many choices, it’s sometimes difficult to know which combination is right for your business, but Voci’s stellar team of applications engineers and data scientists work with you every step of the way to identify your implementation and integration needs.

The Service You Deserve

Service matters. That’s why we’ve developed a  way to deploy our products quickly and painlessly, so that once you’ve decided on your implementation preferences, our highly-skilled applications engineers have your system up and running in no time, with hosted cloud solutions being launched within a day. Voci’s dedication to client and partner success doesn’t stop with deployment, however. Our research and development team is constantly incorporating your feedback into our product roadmap so that you can continue to make data-informed decisions and achieve your goals.